Billing & account

Everything about managing your Pro subscription. For what Pro costs and includes, see Plans & pricing — this page is about managing it once you have it.

Managing your subscription

Open your user menu → Manage subscription. This opens the secure billing portal, where you can:

• Update your card
• View invoices
• Cancel your subscription

There's no separate in-app billing screen — the portal is the single place for payment changes.

Trial terms, restated

• 7 days, card required, $0 today, then $29/month unless you cancel.
• Cancel during the trial → you pay nothing.
• One free week per account, ever. A second subscription — after a trial or after cancelling — is charged from day one.

When you cancel

• The billing portal shows exactly when your access ends.
• When access ends, your agent goes to sleep — everything it learned is saved: conversations, memory, Notebook, portfolio setup.
• You can reactivate any time at blockmind.app/elite/upgrade. Your agent wakes up where it left off. See Agent lifecycle.

If a payment fails

If a renewal charge fails, access drops to the Free plan and your agent is paused. Update your card via Manage subscription and reactivate — nothing is deleted.

The 60-day guarantee

If BlockMind isn't for you, contact us within your first 60 days at contact@blockmind.app and we'll refund you.

Account basics

• Sign-in: 6-digit email code or Google. No passwords.
• Account deletion: email contact@blockmind.app and we'll take care of it.

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