Billing & account

Everything about managing your Pro subscription. For what Pro costs and includes, see Plans & pricing — this page is about managing it once you have it.

Managing your subscription

Open your user menu → Change Plan. This opens the secure billing portal, where you can:

• Update your card
• View invoices
• Cancel your subscription

To move an active monthly subscription to yearly billing, open the Pro upgrade page and choose Switch to yearly. Stripe shows your prorated credit before you confirm.

First-week terms, restated

• The first 7 days cost $1, and a card is required. Pro then continues at the option you chose: $29/month or $279/year.
• Cancel during the first week to prevent the first full-price renewal. The $1 activation charge is a real charge.
• One $1 first week per account, ever. A later subscription, after a previous first-week offer or cancellation, is charged at the normal price from day one.

When you cancel

• The billing portal shows exactly when your access ends.
• When access ends, your agent goes to sleep — everything it learned is saved: conversations, memory, Notebook, portfolio setup.
• You can reactivate any time at blockmind.app/elite/upgrade. Your agent wakes up where it left off. See Agent lifecycle.

If a payment fails

If a renewal charge fails, access drops to the Free plan and your agent is paused. Update your card via Change Plan and reactivate — nothing is deleted.

The 60-day guarantee

If BlockMind isn't for you, contact us within your first 60 days at contact@blockmind.app and we'll refund you.

Account basics

• Sign-in: 6-digit email code or Google. No passwords.
• Account deletion: email contact@blockmind.app and we'll take care of it.

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